The Cancellation & Refund Policy outlines the conditions under which a customer can cancel an order and receive a refund for their purchase. The policy also outlines the steps that the customer needs to take in order to cancel an order and receive a refund.

Allgenix Pharmaceuticals (OPC) Private Limited’s Cancellation& Refund Policy (as seen on their website) states that customers can cancel an order within 24 hours of placing it, as long as the order has not already been shipped. If the order has already been shipped, the customer will need to wait until they receive it and after receiving shipment customer has to raise a request for refund. Customer can raise of request of refund within 3 days after receiving the order. If customer does not raise a request for refund after 3days of receiving the order then Allgenix Pharmaceuticals OPC Private Limited shall not able to cancel the order.

If the customer receives a damaged or defective product, they can request a replacement or a refund. If the product is not as described on the website, the customer can request a refund or an exchange.

Customers can initiate a refund by contacting Allgenix Pharmaceuticals (OPC) Private Limited’s ‘s customer service team via email or phone. The company will process the refund within 7-10 business days once received request.